Controversy of Travel Insurance Fees for Schengen Visa in Morocco

The Moroccan Federation of Consumer Rights is sounding the alarm regarding the practices of insurance companies related to Schengen visa applications. According to the Federation, consumers are facing a blatant injustice: the non-reimbursement of travel insurance premiums in the event of a visa refusal.

In a recent press release, the Federation denounced this practice as both unfair and unacceptable. Insurance companies in Morocco continue to charge premiums, often significant, to cover the costs of mandatory travel insurance required to obtain a Schengen visa. However, in the event of a visa refusal, these premiums are not returned to applicants, despite the lack of use of the service provided.

The Moroccan authorities, through the Insurance and Social Security Supervisory Authority, recognize the seriousness of the situation. Discussions are underway to find immediate and equitable solutions to protect Moroccan consumers from this harmful practice.

“We are determined to ensure that insurance companies respect consumers’ rights and act ethically,” said a representative of the Insurance and Social Welfare Supervisory Authority. He stressed the need to regulate this issue to ensure adequate protection of consumers against financial abuse.

The Moroccan Federation of Consumer Rights has launched an urgent call for public awareness. It encourages consumers to be informed of their rights and to take a stand against this discriminatory practice. The aim is to put pressure on insurance companies to review their policies and offer guarantees for the reimbursement of travel insurance premiums in the event of a visa refusal.

Faced with this persistent problem, several voices are calling for structural reform. Consumer rights advocates insist on the need for full transparency and absolute fairness in the treatment of travel insurance costs related to Schengen visa applications.

In conclusion, the Moroccan Federation of Consumer Rights and the Moroccan authorities are intensifying their efforts to find concrete solutions. The aim is to ensure that consumers are not victims of abusive commercial practices and to secure their rights in the Schengen visa application process.

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