Job offer: BILINGUAL Backoffice Customer Representatives, beginners or experienced in call reception M/F – Menosys – Media7

Job title: BILINGUAL Backoffice Customer Managers, beginners or experienced in call reception M/F

Company: Menosys

Description: We are recruiting for a leading global player in the creation and implementation of personalized customer experiences for the largest international brands, bilingual customer service representatives in reception of calls in Casablanca. Job Duties: As a Backoffice Experience Specialist, you will play an essential role in creating memorable interactions between customers and world-renowned brands. Provide exceptional customer service using a skillful combination of technical skills and emotional intelligence; Be the main point of contact for customers in responding to their requests. Provide information on the company’s products and services, as well as advice and recommendations on their use; Work closely with internal teams to resolve customer issues and ensure a positive experience for them;
Profile Wanted Excellent level of French (B2-C1) Good level of English for bilingual French-English speaking activity Motivation for the customer service profession; Active listening, dynamism and courtesy; Commitment to excellence in customer service and building lasting relationships.
Social benefits and other Permanent contract from the first day, Cnss, private mutual insurance and access to the CIMR after one year of seniority Insured transport Benefit from numerous insurance agreements such as health insurance. Immerse yourself in a stimulating work atmosphere and a dynamic environment thanks to team activities, entertainment and challenges; Build a rewarding career through training, support, promotion and internal mobility opportunities.
Hours to see on site

Salary: 4500 – 6500 per month

Location: Casablanca

Date: Tue, 28 May 2024 22:48:47 GMT

Apply now!

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